Servers.com (referred to as “we”, ”us”, ”our”, “SERVERS” or the “Company”) collects and uses cookies on the https://www.servers.com website including the servers.com self-service portal used by customers to access their customer account online at https://portal.servers.com (together referred to as the “Websites” and each one separately the “Website”). SERVERS respects your privacy and is committed to maintaining the privacy and confidentiality of the personal data it collects. SERVERS will use your personal data in accordance with applicable laws and regulations.
This cookie policy applies to the Websites (and explains, what are cookies, how cookies are placed on your computer, tablet and/or mobile telephone (a "device") in order to log information and your options regarding these technologies.
What is a cookie?
A cookie is a small amount of data (a small file) sent to your computer by a website. In general, when you visit the Websites, cookies will be placed on your device.
There are several categories of cookies and web beacons used by SERVERS. Specifically, SERVERS uses necessary, functional, analytical, advertisement cookies and web beacons:
Necessary
These cookies help you to move around the Website. For example, if you’re required to sign into a Website or the servers.com customer portal, the cookies identify you as being signed in and remember you and your choices as you navigate through the Websites and so that you don’t have to sign back in every time. These are collected and used without requiring your consent in accordance with applicable personal data regulations however you have the choice to block and/or delete these through your browser settings however they may affect features of the Websites from working properly.
Functional
Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedback, and other third-party features.
Analytical, advertisement and improvement cookies
In compliance with applicable regulations, they are used with your consent. We use these cookies to analyze information on the behavior of users visiting our Websites in order to improve the way they work and the overall user experience.
These cookies also help us identify the number of unique visitors to the Websites and help us compile statistics so that we can better understand how people use the Websites, improve the structure of the Websites, etc.
To achieve this we are using the Matomo on-premise self-hosted system, in addition to the other cookies set out on the table below. The cookies and personal data collected through Matomo shall not be disclosed to any third parties outside of our group of companies and shall at all times be hosted on our servers in the EEA. For more information on Matomo and its GDPR compliance please refer to https://matomo.org/gdpr-analytics/.
With the servers.com and status-servers.com Web sites, we may also use such cookies to tailor content or advertisements to match your preferred interest and to avoid showing you the same advertisements repeatedly. These cookies also help us identify the number of unique visitors to the Websites and help us compile statistics so that we can better understand how people use the Websites, improve the structure of the Websites, etc.
To achieve this, we are using Google Analytics and other third-party providers (see the cookie description). For more information about the cookies collected by such third party please refer to its cookies analytics policy found here https://support.google.com/analytics/answer/6004245.
Cookies may also be used to gain insights into the companies that visit the www.servers.com website. This information helps us compile statistics and enhance our understanding of how companies interact with our website, allowing for improved sales outreach, marekting follow-ups and more personalised marketing campaigns.
To achieve this, we use ‘WebSights’ from ZoomInfo Technologies (see the cookie description), which collects website visitor information such as IP addresses, domain name information, device and browsing information. ZoomInfo Technologies then associates this information with their known company IP addresses and provide us with data on which companies have visited the wesbite (but not specific indivduals). For more information on the privacy practices of ZoomInfo Technologies please visit their Privacy Policy here https://www.zoominfo.com/legal/privacy-policy?#V.-Cookies-and-Similar-Technologies.
We use Pathfactory to better understand how visitors interact with our content. This allows us to track 'visitor journeys,' see which assets are most impactful, and provide AI-driven content recommendations tailored to your interests. This data helps us improve our marketing outreach and personalize your experience on our websites.
Who sets cookies?
SERVERS uses both first-party and third-party cookies and web beacons. First-party cookies and web beacons are placed directly by SERVERS to your computer or mobile or any other device you use to access the Websites. Third-party cookies and web beacons are served by a third-party service provider on behalf of SERVERS. Third-party cookies are most commonly used for advertising and analytics purposes.
First party cookies
These cookies are placed and read by SERVERS directly when you use our Services.
